The best way to try a MetaBike is to visit RBR Recumbent Bike Riders Inc. in State College, Pennsylvania. You'll have an opportunity to take a MetaBike for a spin and to consult in person with the staff at RBR.
But of course, not everyone can travel to central Pennsylvania just to test ride a bike, which is why we're proud to offer a return policy for shipped orders.
While we're confident that you will love your new MetaBike, if for any reason you decide that it's not the right bike for you, it can be returned for a refund.
You will be charged 10% of the purchase price of the bike plus an extra charge for any abnormal / excessive wear and / or for any damage caused or modifications made by the customer. The customer also pays for shipping both ways.
The bike must be returned to us within 21 days of the customer's receipt of the bike. It must be shipped back protectively, using the original box and all of the original packaging materials.
This offer is only extended to customers who purchase a standard build MetaPhysic (including standard options).
Custom builds and frame kit orders are not refundable / returnable.
This offer only applies to customers residing within the contiguous 48 States who purchased their bike from MetaBikes USA.
If you have any questions or concerns about this return offer, please ask!